To Become a Member
Simply fill out the registration form on this page with your company details. Once your account has been verified and approved, you will receive an automated email with a secure password to log in to your account.
Placing an Order
There are different ways you can place your order:
1 – via the website – either by browsing through the categories or through the bulk order form in your account – and completing the payment online or offline. If you are based in the EU, we highly recommend you chose SEPA transfer payments, as this is the best option to reduce our costs, and therefore keep our prices lower for you. You also have an option to choose manually invoicing at the time of checkout. We will receive your order through the website, and send you a pro-forma invoice by email to review.
2 – Alternatively, you can also browse the website and our catalogues, and send us a list by email of the product codes and quantities. We will then e-mail you a pro-forma invoice for you to review your order with us, as well as the invoice any payment methods.
After You Place An Order
Once we receive your order, we will already begin assembling and packaging your products. Many of our items are assembled and/or packaged at the time of a new order, to give your customers the best quality possible. Keep in mind for this reason we have a 1-2 week lead time on all orders, depending on the size of the order.
Your order is only shipped after the payment has been received in full and cleared in the account. Orders are shipped by UPS Standard service and to the EU and EEA countries, they usually arrive on average of one week.
Once we receive your order, we will already begin assembling and packaging your products. Many of our items are assembled and/or Taxes and shipping costs are only applied at time of invoicing. They are not included in the total value in the shopping cart on the website. VAT taxes are only applied for orders from companies registered within Portugal.
The photos on our website are included for you to use for the sole purpose of promotion of our own products. We hope that the work we have dedicated to our imagery also helps to enhance your own site and sales. Any other use or claim of ownership of our photos is considered copyright infringement. Please respect our work.
Please read the full list of terms and conditions here.